Assistant Manager

Assistant Manager Park ‘N Fly at Ontario International Airport is located in the Inland Empire approximately 35 miles east of downtown Los Angeles in the center of southern California. According to Forbes, Ontario International Airport is one of the 5 best alternate airports in America. It is a medium-hub full-service airport with commercial jet service to major U.S. cities and through service to many international destinationsWe offer :
A professional work environment

Competitive wages and a benefits package including 401(k), medical, life insurance and tuition reimbursement

Innovative employee incentive programs rewarding employees for providing outstanding customer serviceAt Park ‘N Fly we work a flexible schedule that includes daytime, evening, weekend and holiday shifts.
We are currently seeking Assistant Managers that will be responsible for:
Ensure quality service for customers. Interact and communicate with customers and handle complaints or problems.
Hands on assistance to both the customers and employees to ensure compliance with our Customer Service Vision and our Customer Service Mission.

Coordinate all dispatch, valet, driver, and skycap activities to ensure the proper flow of traffic and personnel.
Assist in maintaining an adequate staff by scheduling, training, and developing subordinate personnel.
Direct employee relations and promote harmonious work environment.
Apply and implement standards of performance by submitting to management new ideas, concepts and procedures relative to changing organizational and staffing needs.
Contribute to the profitability of the Company by closely monitoring costs applicable to staffing during individual shifts. Implement schedule reductions as needed.
Observe all employee functions while maintaining a daily log. Prepare weekly report for manager.
Apply progressive disciplinary policy when necessary.

Be flexible with work shifts/hours, to service late flights, peak volume periods, vacated shifts, and other emergency situations.
Comply with all required drug and alcohol testing programs including random testing.

Pass DOT physical examination.Job Requirements
The ideal applicant for the assistant manager position will posses :

Minimum of 21 years of age.


Clean driving record (no moving violations) for past three (3) years.


Bondable. Clean/clear criminal record.


Minimum of high school diploma.


Minimum of two years management experience supervising employees and dealing directly with customers in a supervisory capacity.


Minimum of three years driving experience, and customer service/public-relations experience.


Extensive skill in interpersonal contact, able to carry out several tasks at once, mathematical, clerical, computer, and verbal communication skills.


Related terms: Manager, sales manager, customer service manager, management, supervisor