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Technologist

Details

Country: USA
Location: Cedar Rapids IA
Total applied: 40
Location: US-IA-Cedar Rapids Employee Type:
Full-Time Employee Industry:
Automotive - Motor Vehicles - Parts Req'd Education:
4 Year Degree
Req'd Experience:
At Least 1 Year
Req'd Travel:
Negligible
Relocation Covered:
No
Job Description :
Purpose:Company: Siemens VDO Automotive CorporationDivision: SVAC - S - Service and Special SolutionsReq ID: 43098Position Title: TechnologistCompany Description: Siemens VDO Automotive is a $10 billion tier-one supplier of automotive and electrical-electronic systems and components with applications covering gasoline and diesel powertrain systems, safety and body electronics, electric motor drives and interior and infotainment systems.Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.Job Description: POSITION:Second Level Support EngineerSUMMARY:Responsible for technical field support in providing rapid issue resolution.ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Supports Field Service Technicians and Project Engineering with problem tracking and resolution.2. Maintains the centralized TeamTrack Knowledge Base and related reporting. 3. Owns the Siemens VDO, Service and Special Solutions trouble escalation process.4. Escalates TransitMaster system issues per the process.5. Responsible for scheduling lab resources relating to customer support issues.6. Liaison to Development Engineering and System Integration Test for issue resolution.7. Works software delivery issues with the Deployment Team/s.QUALIFICATIONS: Knowledge of TransitMaster applications is preferred but not required. Experience with networking, MS Windows environments, and SQL Server is a must. Must be able to create and/or provide reports relating to system performance.DECISION MAKING: Overall direction is provided by the Manager of Systems Deployment and Support. Day to day decisions will be based on activities required by the Project Engineers and other personnel involved with system support.COMMUNICATION SKILLS: Must possess excellent written and verbal communication skills. This position requires the capability to produce job related documentation in the form of reports. This position requires the ability to communicate clearly and professionally under pressure.EDUCATION and/or EXPERIENCE: Bachelor degree in a technical discipline with proven training in network administration and/or computer programming a plus. Minimum 5 years of related experience.
Job Requirements:
Travel Percentage: 10%

Technologist

Purpose: Company: Siemens VDO Automotive Corporation

Division: SVAC - S - Service and Special Solutions

Req ID: 43098

Position Title: Technologist

Company Description:
Siemens VDO Automotive is a $10 billion tier-one supplier of automotive and electrical-electronic systems and components with applications covering gasoline and diesel powertrain systems, safety and body electronics, electric motor drives and interior and infotainment systems.

Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.

Job Description:
POSITION:Second Level Support Engineer

SUMMARY:Responsible for technical field support in providing rapid issue resolution.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Supports Field Service Technicians and Project Engineering with problem tracking and resolution.
2. Maintains the centralized TeamTrack Knowledge Base and related reporting.
3. Owns the Siemens VDO, Service and Special Solutions trouble escalation process.
4. Escalates TransitMaster system issues per the process.
5. Responsible for scheduling lab resources relating to customer support issues.
6. Liaison to Development Engineering and System Integration Test for issue resolution.
7. Works software delivery issues with the Deployment Team/s.

QUALIFICATIONS: Knowledge of TransitMaster applications is preferred but not required. Experience with networking, MS Windows environments, and SQL Server is a must. Must be able to create and/or provide reports relating to system performance.

DECISION MAKING: Overall direction is provided by the Manager of Systems Deployment and Support. Day to day decisions will be based on activities required by the Project Engineers and other personnel involved with system support.

COMMUNICATION SKILLS: Must possess excellent written and verbal communication skills. This position requires the capability to produce job related documentation in the form of reports. This position requires the ability to communicate clearly and professionally under pressure.

EDUCATION and/or EXPERIENCE: Bachelor degree in a technical discipline with proven training in network administration and/or computer programming a plus. Minimum 5 years of related experience.
Job Requirements:
Travel Percentage: 10%

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