Technical Support Analyst, Level 1

Based in Burlington, VT we're a leader in automotive web solutions having created thousands of automotive websites and solutions for dealerships across North America. The Dealer.com suite of web solutions has grown to include leading CRM and inventory management tools, regional automotive website portals and new vehicle data systems. With an ever-growing industry demand for results-driven, consumer-friendly web solutions, Dealer.com proudly moves forward with its mission to become the most sought after automotive web solutions provider in the world. This is your chance to be a part of it!We’re looking for a Technical Support Analyst Level 1.In this position you’ll draw on your client support skills and technical experience to provide the highest level of customer satisfaction via phone and email. Your extraordinary communication and problem-solving skills will convey your solid understanding of HTML and basic graphic work.
In addition to bringing out the best in our employees, we offer a competitive benefits package including medical, dental, 401k, incentive bonuses, as well as ski passes and a fun, casual environment in an incredible office space! If you want to be surrounded by the best in the industry, please email your resume to:[Click here for email]Please reference 09152006TS
REQUIREMENTS
To succeed in this opportunity you’ll need recent experience in customer service and have a proven knowledge of HTML. Your past experience providing support on websites and web-based applications is a necessity. Experience in a high tech environment is preferred as are applicants living, or planning to live, in the Burlington, VT area.