Assistant Store Manager

NAPA Auto Parts is opening a new store in Big Bear. We are looking for motivated and career oriented individuals to join our team.Would you like to participate in this exciting opportunity and develop a new store? If the answer is yes, we want to talk to you!NAPA was founded in 1925 to meet Americas growing need for a world-class auto parts distribution system. By providing excellent customer service for more than 75 years, NAPA has become the industry leader. NAPAs strength is unrivaled, with 6,000 NAPA AUTO PARTS stores, 58 Distribution Centers, 9,600 affiliated NAPA AutoCare repair facilities, 200,000 parts in inventory every day, and more ASE-Certified Parts Professionals than anyone in the industry.In addition to being Americas first choice for automotive parts and accessories, NAPA is also a leading supplier of specialty parts and equipment for the collision repair, heavy-duty truck, and industrial markets. NAPA also serves automotive consumers through the UAP division in Canada, Auto Todo in Mexico and with other locations throughout the Caribbean and Latin America. NAPAs company-owned stores and our independent owner-operated stores are exciting in that everything we are as a company comes together in the stores. Purchasing, distribution, marketing, merchandising, customer service; all play a major role each day.
Job DescriptionPrior automotive background or knowledge, ASE (P2) Parts Certification is a definite plus.Ideal candidates will have the ability to effectively communicate NAPA promotions, product knowledge, features, warranties and benefits.Must be capable of finding the correct parts application in either the published NAPA catalogs or computer cataloging.Fully implement and support NAPA programs and follow and enforce the company policies and procedures.Fully and quickly address customer sales and service questions, problems and opportunities through all available resources.Provide all customers with courteous and efficient service from all store employees.Work to improve profitability and success of stocking dealer accounts utilizing all resources of the NAPA program.Manage to minimize operating expenses and use company funds and assets in the company's best interest. Protect the company's cash receipts through timely deposits and in-store security measures.Use company-training resources to train and develop personnel and personally monitor the development of employees.Understand and utilize the company's personnel policies in regard to all employee activities, including incentives, performance counseling and corrective action.Assist in company's human resource development through training and directing employees.Establish and maintain a relationship with each employee to help monitor morale, solve problems, including performance related issues, and improve teamwork.Provide positive leadership to all store employees to ensure sales and profit growth through effective personnel and asset management.Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly.Demonstrate excellent communication and organizational skills in a professional manner.Enjoy working with people in a fast-paced setting; be competitive yet have the ability to work calmly under pressure.Prior knowledge of cataloging and/or inventory management systems helpful.Have a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission (if required).Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly.Handle difficult customers and problems in a complimentary manner.Able to utilize an adding machine and process cash, check, and credit card transactions.Capable of operating the computer point-of-sale system and cataloging.Capable of recognizing and distinguishing letters and numbers (both visually and aurally) and remembering their sequence.Compensation based on experience.
REQUIREMENTS
Job SkillsMinimum age of 18.Must be a US Citizen or have legal resident status.Pre-employment drug screen and back ground check required.Must be willing to work retail hours including evenings, some weekends and holidays.Must have a valid drivers license and provide own transportation.Possess personal drive, self motivation and take initiative to accomplish all Company goals.Possess a willingness and ability to learn.Posses analytical problem solving skills.Provide creative and innovative solutions to opportunities and problems.Posses high character and always deal fairly with both employees and customers.Consistently and enthusiastically communicate a positive sales attitude.Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service.Demonstrate excellent communication and organizational skills in a professional manner.Capable of lifting and moving parts and boxes of up to 60 pounds.Able to speak clearly and listen attentively.Able to work on feet (stand and walk) for entire assigned work shift.Capable of lifting and moving parts and boxes of up to 60 pounds.Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary.Able to turn brake drums and rotors, and repair/make up hydraulic hose assemblies (if appropriate).Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.Perform all other tasks as assigned by management.Our benefits include:
Competitive wages
Medical, Dental and Vision Coverage
Company paid life insurance
401(k) with company matching contributions
Company funded Pension Plan
Stock Purchase Plan
Vacations, Holidays, Paid Personal Days
Flexible Spending Account
Educational Assistance Program
Short Term and Long Term Disability Program
Comprehensive training programs with
Employee Purchase Discount Program on store merchandise
Comprehensive training programsThe NAPA Spirit is one reason why more people choose NAPA than any other parts supplier.Apply on-line or visit our store in San Bernardino located at 305 South E Street and complete an application.Our Recruiting and Training Manager will be contacting individuals to schedule interviews in the next few weeks.Come join our team!