Administrative Assistant

Administrative Assistant

Administrative Assistant Purpose:
Provides administrative support to the office manager and controller. Compiles and maintains records of the business transactions and office activities of the dealership.

Administrative Assistant Duties and Responsibilities
Performs clerical duties for the dealership business office.
Answers incoming phone calls in a prompt, polite, professional manner.
Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
Handles customer complaints or refers to appropriate dealership employee as necessary for resolution.
Provides word processing support for the dealership. Maintains word processing files for the controller in a secure and confidential manner.
Files accounting work, correspondence, and other records.
Provides backup support for any accounting or service clerical position on an as-needed basis.
Prepares and sends out receipts, bills, policies, invoices, statements, and checks.
Composes and prepares routine correspondence.
Records orders for merchandise or service.
Receives, counts, and pays out cash.
Greets visitors, ascertains the nature of their business, and conducts them to the appropriate person.
Orders/purchases supplies.
Schedules appointments when necessary.
Arranges dealer's travel schedule and makes appropriate reservations.
Records minutes of staff meetings.
Makes copies of correspondence or other printed matter.
Maintains office equipment (i.e., copiers, printers, fax machines, etc.). Trains dealership personnel in its use and troubleshoots problems.
Assists in dealership computer training as directed by the controller.
Handles special clerical projects as instructed by either the controller or the office manager.
Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting such information.
Maintains professional appearance and neat work area. REQUIREMENTS
PREVIOUS DEALERSHIP EXPERIENCE IS REQUIRED.

Administrative Assistant Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Ability to read and comprehend instructions and information.
Working knowledge of dealership documents and accounting system.
Excellent communication skills.
Professional personal appearance.
Will be trained on the dealership's computer system
Ability to work well with customers and fellow employees.
Ability to work without direct supervision
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
Valid driver’s license and a good driving record.
Good Judgment
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license