AUTOMOTIVE USED SALES MANAGER/closer

Reports to: General Manager

Responsibilities:

The Used Sales Manager is responsible for maintaining a well-balanced vehicle inventory and selling each unit at a maximum gross with minimum expense. S/he will be responsible for appraising, displaying and merchandising the vehicles. S/he will set objectives for the department and accomplish them through planning, organizing, controlling and measuring the performance of vehicle salespeople.

Duties:

1. Forecast goals and objectives for the department and strive to meet them.

2. Attend managers' meetings as requested.

3. Establish recommended unit sales and dollar grosses profit objectives for the daily operating control.

4. Understand, keep abreast of, and comply with federal, state and local regulations, which affect used vehicle sales.

5. Hire, motivate, counsel and monitor the performance of all vehicle sales employees.

6. Oversee the efforts of vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.

7. Communicate with vehicle salespeople to ensure that dealership polices and procedures are understood and followed.

8. Review all vehicle salespeople's performances as shown on the daily sales operating control.

9. Maintain a vehicle inventory that features a variety of colors, models and equipment.

10. Interact with all other Departments to realize customer satisfaction goals.

11. Maintain a timely owner follow-up system which encourages repeat and referral business.

12. Enforce a 60-day turn policy.

13. Assist salespeople closing deals.
REQUIREMENTS
Qualifications:

High School diploma or the equivalent. Ability to read and comprehend instructions and information. One year of vehicle sales experience. Used car experience a plus! Broad knowledge of all types of vehicles. Supervisory experience preferred. Valid driver's license. Professional personal appearance. Excellent communication and managerial skills.

Working Condition:

The Used Vehicle Manager works both indoor and out, moving about the dealership lot and the closing office to communicate with salespeople and customers. S/he will be required to work weekend, evening and holiday hours.

While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job as the situation arises.