Travel and Reservation Agents

Orlando-area travel company is expanding its travel reservations team. Reservations Agents will handle inbound calls from travel agents and retail customers and provide them with excellent customer service.Will use a Windows-based system to assist agents and customers with travel arrangements, make amendments to travel plans, and troubleshoot problems.Will fax confirmations to hotels and respond to problems via phone and email.Multiple positions available.Available shift is Monday through Friday from 1:30 PM until 10:00 PM
REQUIREMENTS
Must have intermediate skills in Windows, Outlook and Excel
One (1) year of call center or customer service experience is required
At least six months of travel/hotel industry experience is STRONGLY PREFERRED
Schedule flexiblity is a HUGE plus!
Must be organized and able to work in a fast paced environment with tight deadlines
Positions are looking for candidates who are looking to make a career within the travel industryLOCAL APPLICANTS ONLY!!! ONLY ORLANDO-AREA APPLICATIONS WILL BE CONSIDERED!!!EOEKey Search Words: travel, flight, reserve, reservation, ticket, ticketing, call center, disney, ucf, universal, casselberry, winter park, maitland, apopka, hotel, hospitality, air, airplane, vacation, tour, package, agent, traveling, customer service