Team Manager - Home Office Service Team

Here's the deal. You can do top-notch work for a world-class organization and make a difference in people's lives. It's that simple.

We're The Capital Group Companies, a 75-year-old investment management company that prides itself on creating an environment in which our associates feel they can succeed and be valued for their contributions. We're the home of American Funds, one of the three largest mutual fund families in the United States. The benefits of working at Capital include interesting work, exceptional colleagues, a comfortable workplace, competitive salaries and bonuses, and health and life benefits from day one.


Job Description
Here's the deal. You can do top-notch work for a world-class organization and make a difference in people's lives. It's that simple.

We're The Capital Group Companies, a 75-year-old investment management company that prides itself on creating an environment in which our associates feel they can succeed and be valued for their contributions. We're the home of American Funds, one of the three largest mutual fund families in the United States. The benefits of working at Capital include interesting work, exceptional colleagues, a comfortable workplace, competitive salaries and bonuses, and health and life benefits from day one.The Team Manager is a supervisor for a team of 8-10 representatives who provide service to Broker/Dealer Home Offices, Registered Investment Advisors (RIA's), Third Party Administrators (TPA's), Trust Companies and other financial intermediaries. Additionally, the Team Manager is responsible for developing team members by providing continous coaching and feedback on performance while maintaining all relevant documentation. The Team Manager ensures all employees are trained appropriately, follow correct procedures and maintain a high degree of quality. As a part of the management team, the Team Manager works with other supervisors in managing daily work distribution, answering team member questions and providing assistance as a technical resource. Administrative tasks include preparing reports, scheduling time away and monitoring attendance.Qualifications
Hiring criteria:

Minimum of two years related, hands-on supervisory experience where responsibilities included assessing/managing employee performance, writing performance reviews, coaching and training

Strong leadership skills

Excellent verbal and written communication skills

Highly organized, attentive to details, analytical, have strong prioritization/time management skills

Ability to work closely with others in a team-oriented environment

PC experience in a Windows environment

A general knowledge of the securities/mutual fund industry is preferred

Bachelor's degree is a plusWe offer excellent salaries, a progressive environment and a premier benefits package that includes:
Medical, dental and vision coverage effective day one

Three weeks vacation in year one

15% of annual salary plus bonuses contributed by the company to your retirement plan, up to IRS limits

Generous educational assistance

Health club subsidy

Paid, comprehensive training programs

Team-oriented working environment

Business casual dress
We are proud to be an Equal Opportunity Employer.