Sr Coordinator, Global Marketing Operations

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world, with approximately 850 properties in more than 95 countries and 145,000 employees at its owned and managed properties. Starwood® Hotels is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien® and the recently announced aloftSM. Starwood Hotels also owns Starwood Vacation Ownership, Inc., one of the premier developers and operators of high quality vacation interval ownership resorts. To apply for a position within the organization please visit our website at www.starwood.jobs. To apply for this position please refer to job # 60012207 on the job search page.

Position Summary: Support the operational needs of marketing programs, promotions, and partners worldwide.  Duties include, but are not limited to, the following:  determining operational needs of promotions, creating processes and procedures to meet promotional needs, setting-up and/or coordinating system requirements, writing terms and conditions, reviewing promotional collateral, etc.

 

 

Key Responsibilities:

 

        Manage the operational needs of promotions from inception through deployment.

        Support Regional Field Marketers, SPG, Brand Teams and hotels with e-mail and direct mail campaigns, web special, etc. 

        Facilitate the system requirements, and as needed, set-up system functions to meet the promotional needs.

        Write terms and conditions of promotions and author any processes or procedures required of customer service and/or hotels.

        Communicate promotions and any needed procedures to customer service and/or hotels and provide support to those areas throughout promotion implementation.

        Manage deadlines.

        Complete other tasks as assigned by Senior Manager, Global Marketing Operations.
REQUIREMENTS


Skills/Competencies Required:

 

        Excellent communication skills

        Strong time management and leadership skills

        Strong problem solving skills

        Knowledge of the Starwood Preferred Guest program and/or experience with the 3270 (green screens) system a plus