Service Support Assoc I

Concentra is the nation's largest provider of occupational medicine in the United States, operating in every state as well as Canada and Puerto Rico. Our goal is to provide quality service, resulting in superior outcomes for our patients and customers.

We are uniquely qualified to work in every stage of occupational healthcare from
pre-injury services to managing a difficult case through to successful resolution. We hire people who are the best in their field--people who share our passion! Initiative is encouraged and creativity is rewarded; therefore, our employees love what they do and it shows in the quality of service we deliver.

Concentra is an equal opportunity employer.

JOB SUMMARY:
Relying on instructions and pre-established guidelines and working under direct supervision, performs any combination of daily tasks including the following and similar, routine and repetitive clerical duties requiring general knowledge of systems or procedures.

MAJOR DUTIES AND RESPONSIBILITIES:
Primary Functions:
'Writes, types, or enters information into computer to prepare correspondence.
'Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks.
'May compute wages, taxes, premiums, commissions, and payments.
'Tabulates and posts data in record books.
'Proofreads records or forms.
'Counts, weights, or measures material.
'Sorts and files records.
'Receives money from customers and deposits money in bank.
'Handles cash.
'Prepares envelopes or packages for mailing.
'Stuffs envelopes by hand or with envelope stuffing machines
'Adjusts complaints.
'Operates various office machines.
'Opens and routes incoming mail, answers correspondence, and prepares outgoing mail.
'Answers telephone, conveys messages, and runs errands.
'Stamps or numbers forms by hand or machine.
'Photocopies documents using photocopier.Job Requirements
EDUCATION/CREDENTIALS:
'High school diploma or equivalent

JOB RELEVANT EXPERIENCE:
'0-3 years experience in the field or a related area

JOB-RELATED SKILLS/COMPETENCIES:

'Knowledge of commonly used concepts, practices and procedures within a particular area.
'Ability to alphabetize
'Ability to perform arithmetic calculations
'Good telephone etiquette
'Good customer service orientation
'Ability to meet deadlines
'Ability to handle confidential information
'Ability to listen
'Ability to read

WORKING CONDITIONS:

'Sitting and/or standing for extended periods of time
'Office environment