Senior Manager EA-Media, Pac South
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP’s subsidiaries are among the nation’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.Deloitte Consulting LLP is one of the world's largest and fastest growing management consulting firms. We provide strategic, operational, financial and technology related advisory services to many of the world's most prestigious companies. We are business performance consultants. We are known for our straightforward approach to solving our clients' most complex business challenges. Deloitte consultants work
hand-in-hand with clients to improve business performance, drive shareholder value, and create competitive advantage in the most practical, sensible ways possible.
Our Enterprise Applications (EA) group creates strategic technology partnerships to help clients solve complex business issues with a combination of packaged software, more efficient processes, and deep industry experience. Our clients gather, analyze, access, and use information from across the enterprise to create value in all aspects of their business. From the back office to the front desk, from CRM to supply chain to Enterprise Resource Planning (ERP), we have helped hundreds of companies, both large and small improve their business performance with enterprise applications--helping implement the technology as well as the organizational changes necessary for success.
Enterprise Application Solutions Include:
Lawson
Oracle
PeopleSoft
SAP
CRM
Packages
Technology Services and Solutions
Creating strategic technology partnerships we help clients solve complex business issues with a combination of packaged software, more efficient processes, and deep industry experience. Our clients gather, analyze, access, and use information from across the enterprise to create value in all aspects of their business. From back office to the front desk, from CRM to supply chain to Enterprise Resources Planning (EPR), we have helped hundreds of companies, both large and small improve their business performance with enterprise applications-helping implement the technology as well as the organizational changes necessary for success.Senior Managers will manage and deliver large, complex client engagements that identify, design, and implement creative business solutions and technology solutions for large companies. Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including:
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Engagement Management: managing engagement risk, project economics including planning and budgeting, managing accounts receivable, defines deliverable content, ensures buy-in of proposed solutions from top management levels at the client.
- Business Development: develops and maintains contact with top decision makers at key clients, organizes and leads pursuit teams, participating and leading aspects of the proposal development process, contributes to proposal pricing strategy.
- Practice Development & Eminence: development of solutions and methodologies, development of "thoughtware" and "point-of-view" documents, public speaking and publication in industry periodicals.
- People Development: performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities.
Qualifications:
- At least 7-10 years of experience in one or more areas of CRM, including Call Center
Marketing
Sales Force Automation
- SAP CRM implementation experience
- Proven skills as an integral team lead/member on several full cycle implementations
- Strong configuration and design skills
- The ability to travel 80%
- A Bachelors and/or a Masters degree
We are looking for:
A proven consulting functional/technical professional, with at least one full lifecycle PeopleSoft 8.x implementation (Financials, EPM or Supply Chain focus) AND two years of large-scale consulting experience.
A proven functional professional, with at least two full lifecycle SAP R/3 implementations AND 4 years of large-scale SAP implementation experience. Strongly prefer prior consulting experience but will consider corporate implementation experience with team lead or project management responsibilities.Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.Deloitte
refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names “Deloitte,” “Deloitte & Touche,” “Deloitte Touche Tohmatsu,” or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.
REQUIREMENTS
Please see Job Description
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