Senior Customer Service Representative

Classification: Temporary to Full Time Compensation: $12.50 to $13.50 per hour Fulfilling ongoing opportunities with a premier Des Moines company for senior level customer service professionals. Duties include receiving and placing telephone calls, communicating through e-mails and regular mail. Would be maintaining solid customer relationships by handling their questions and concerns about existing products. Additionally, would be acquiring some new customers and clients. Would also be creating status reports on customer service issues and doing some supervising of staff. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.OfficeTeam is the world's leader in specialized administrative staffing offering job opportunities from Executive and Administrative Assistants to Office Managers, and Receptionists. We have the resources, experience and expertise to select companies and temporary to full-time positions that match your skills and career goals. We provide one of the industry's most progressive training, benefits-and-compensation packages. Contact your local OfficeTeam location, or call 1.800.804.8367 to find out more about this job.OfficeTeam is an Equal Opportunity EmployerJob Requirements
Position requires a minimum of 2 years of customer service representative experience. Some supervisory experience is helpful (1+ years). Will be doing some data entry, so strong data entry (8000+ ksph), proficiency in Excel and some knowledge of Access is necessary. Right fit will be very detail-oriented and flexible.