Senior Administrative Assistant - TSRS

Ernst & Young, a global leader in professional services, is committed to restoring the public’s trust in professional services firms and in the quality of financial reporting. Our 107,000 people in 140 countries pursue the highest levels of integrity, quality, and professionalism in providing a range of sophisticated services centered on auditing, accounting, tax, and transactions. We strive to help all of our people achieve both their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized by organizations such as Fortune, Working Mother, and Training magazine, Ernst & Young continually strives to be a great place to work.
Job Description:
The Senior Administrative Assistant (TSRS) performs full secretarial and administrative support. Senior Administrative Assistant also serves as a facilitator who may coordinate deadlines and either handle them directly, or through others, handle project coordination and completion. Responsibilities Prepare and manage documents, including formatting and editing letters, reports and all other correspondence from information provided to client-ready work with minimal guidance.Possess and utilize working knowledge of services the firm/practice provides. Add value through recognizing clients and client-serving personnel and understanding the work the engagement/practice does and how they do it.Develop relationships with engagement team leaders and external client contacts gaining recognition as a business partner/resource. Handle routine communications with client.Understand the client engagement management process, and ensure compliance of time and expense tracking/reporting.Acquire and utilize knowledge of the internal financial coding structure and client billing process. Prepare draft client invoices with minimal to no guidance.Coordinate meetings and make arrangements for conferences, meetings and events.Understand and utilize firm-standard technical equipment.Manage the calendar, under general supervision, by establishing a systematic approach for oneself and others to track time commitments and the completion of tasks.Coordinate domestic and international travel arrangements, and recommend the most cost-effective itineraries.Act as a liaison between senior management and clients/colleagues to facilitate work and accomplish objectives in a collaborative effort.Ernst & Young LLP, an equal opportunity employer, values the diversity of our work force and the knowledge of our people.
REQUIREMENTS
Qualifications: The incumbent of this position must have:Education:
an Associate's degree in a related discipline or equivalent work experienceExperience:
4-5 years of related experience
Skills:
excellent customer service skills effective interpersonal and communication skills and the ability to interface with personnel at all levels, both verbally and in writing a positive attitude and excellent teamwork skills the ability to meet new challenges with an open mind and an optimistic response; the ability to take initiative by anticipating customer needs and completing assignments without request or direction an understanding of and adherence to Ernst & Young's values a commitment to delivering quality service that meets or exceeds expectations comprehensive working knowledge of the firm's structure, key personnel and organizational policies and procedures, in addition to functional knowledge of a professional services environment the ability to improve standardized best practices and service deliveries to accomplish firm, group, customer and/or individual goals demonstrated ability to handle administrative details and routine, day-to-day issues independently, assuming responsibility without direct supervision proficiency in MS Word, Excel, PowerPoint and Lotus Notes
This professional must also be available for unscheduled overtime, and have an excellent attendance and punctuality recorded.