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Sales Order Support
| Details |
Country: USA
Location: Englewood CO
Total applied: 40
Location: US-CO-Englewood
Base Pay:
$12.00/Hour
Employee Type:
Full-Time Employee
Industry:
Consumer Products Wireless Telecommunications
Manages Others:
No
Job Type:
Admin & Clerical Sales
Req'd Education:
High School
Req'd Experience:
At Least 1 Year
Req'd Travel:
Not Specified
Relocation Covered:
No
Reference ID: Not Available
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services to consumer, business and government customers. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two robust wireless networks offering industry leading mobile data services; instant national and international push-to-talk capabilities; and an award-winning and global Tier 1 Internet backbone. For more information, visit www.sprint.com/hr.
Sales Order Support
job description Major Responsibilities: The Order Specialists primary duty is to assist sales team in the completion of a sale in a timely, accurate and cost effective manner by providing end-to-end consultative and technical support for sales account inquires. The core job duties include assisting sales representatives and end user customer with transactions and inquiries associated to a sale or new activation via inbound calls and electronic means. Typical transactions include performing activations, correcting price plans, making decisions regarding compensation/credit allocated to customer's account, troubleshooting technical issues with handsets or service providing guidance and assistant to sales teams to complete activations, auditing orders to ensure they comply with business rules, resolving problems for sales representatives or customer submitted by a sales representative.
job requirements Minimum Qualifications: High School Diploma, or equivalent. One to three years related experience. Proficient with MS Windows. Previous experience with using multiple applications and/or web-based programs a plus. Strong problem solving skills. Customer focused and a strong communicator. Must be able to work any shift within our hours of operation (5AM - 11PM, Monday-Saturday and Sunday 7AM - 9PM) including evenings, weekends, holidays and overtime if needed. Fluent in Spanish is strongly desired.
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Sales Order Support
Major Responsibilities: The Order Specialists primary duty is to assist sales team in the completion of a sale in a timely, accurate and cost effective manner by providing end-to-end consultative and technical support for sales account inquires. The core job duties include assisting sales representatives and end user customer with transactions and inquiries associated to a sale or new activation via inbound calls and electronic means. Typical transactions include performing activations, correcting price plans, making decisions regarding compensation/credit allocated to customer's account, troubleshooting technical issues with handsets or service providing guidance and assistant to sales teams to complete activations, auditing orders to ensure they comply with business rules, resolving problems for sales representatives or customer submitted by a sales representative.
job requirements
Minimum Qualifications: High School Diploma, or equivalent. One to three years related experience. Proficient with MS Windows. Previous experience with using multiple applications and/or web-based programs a plus. Strong problem solving skills. Customer focused and a strong communicator. Must be able to work any shift within our hours of operation (5AM - 11PM, Monday-Saturday and Sunday 7AM - 9PM) including evenings, weekends, holidays and overtime if needed. Fluent in Spanish is strongly desired.
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Admin & Clerical 
