Reservations Sales Agent, DRC Tampa

This is an hourly role and the position is located at the Disney Reservation Center in Tampa, Florida. Create magical Guest experiences by determining the individual needs of our Guests and matching their wishes and desires with relevant Walt Disney World products and services.REQUIRED QUALIFICATIONS: (These are the minimum qualifications you need to be considered for the job.)
High school degree or equivalent
Proven Sales experience in a service-oriented environment
Demonstrative strong service and consultative skills
Demonstrated strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
Demonstrated strong verbal, interpersonal and listening skills
Demonstrated ability and passion for Walt Disney World products and services
Demonstrated ability to develop effective relationships and partnerships
Demonstrated ability to work in a structured environment
Ability to be flexible with work schedule, to support the following operating hours Monday through Sunday 6:50 am to 11:30 pmDESIRED QUALIFICATIONS:
Proven Sales or Service experience in a call center environment
Demonstrated knowledge of Walt Disney World products and services
Demonstrated knowledge of the Travel Trade Industry
Proven strong sales and closing skills and the ability to overcome objections
Proven bilingual skills
Proven ability to be comfortable with asking questions and explaining product options
Proven ability to analyze complex Guest requirements, including special itinerary planning needs to provide an optimal Disney solution
REQUIREMENTS
See above / gj-hh