Project Coordinator / Operations Manager

Equinix is the leading global provider of network-neutral data centers and Internet exchange services for enterprises, content companies, systems integrators and network services providers. Through the company's Internet Business Exchange (IBX) centers in 11 markets in the U.S. and Asia, customers can directly interconnect with every major global network and Internet service provider for critical peering, transit, and traffic exchange requirements. These interconnection points facilitate the highest performance and growth of the Internet by serving as neutral and open marketplaces for Internet infrastructure services, allowing customers to expand their businesses while reducing costs.

Job Description:

-Facilitate management of the IBX work queues via daily commit compliance reporting. This includes tracking and ensuring updates and escalations of tickets to appropriate EQIX personnel and local IBX staff members to ensure resolution dates are met 100%.
-Record keeping of activities within the IBX including:
Circuit inventories
Installed power inventories
Labor hours expended
-Coordinating customer photos, badges and work visits with customers and security.
-Coordinating security systems operations, maintenance and repair with security, engineering and vendors.
-Manage administrative tasks such as time sheet submission, invoice verification, and ordering of office supplies.
-Manage vendors providing standard office services: i.e. cleaning, copier and coffee.
-Directly coordinate activities as needed with the Equinix Response Center (ERC).
Maintain the conference room and tour schedules via Microsoft Outlook and internal systems.
-Other support duties as required.
REQUIREMENTS
Qualifications and Experience:

-AA Degree or equivalent of 2+ years of experience in a responsible administrative role in a technical environment.
-Working knowledge of Microsoft Office 2000 (Word, Excel & PowerPoint), Outlook 2000 and Internet Proficiency.
-Strong organizational, time management and prioritization abilities.
-Ability to work independently, self-motivated, and highly dependable.
-Attention to detail and follow-through; works effectively and thoroughly to full task completion.
-Good verbal and written communication skills.
-Ability to handle multiple assignments in parallel.

Equinix is an Equal Opportunity/Affirmative Action Employer