Procedures Analyst

Responsible for developing and maintaining business operations and technology policies and procedures:
Drafts, edits and formats organization-wide policies and procedures following an established Policy Life Cycle
Ensures local policies and procedures adhere to Corporate policies and standards
Works with operational and technology units to identify where written policies and procedures are required
Provides training and assistance to operations and technology personnel in developing and updating departmental procedures
Communicates approved policies and procedures to the organization
Organizes and maintains policies and procedures manuals
Assists Sr. Procedures Analyst in coordinating Policy Review Committee activitiesQualifications
College Degree (BA/BS) required; Degree in Communications, Journalism, English or Business preferred
3+ years business/technical writing experience preferred
Related financial services/mortgage industry knowledge a major plus
Demonstrated, highly proficient business/technical writing skills (writing samples required)
Advanced proficiency in Microsoft Word and experience in Outlook and Excel required
Ability to work with all levels of the organization in a problem-solving capacity
Demonstrated ability to plan, organize and manage projectsThe First American Corporation is an Equal Employment Opportunity/Affirmative Action employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race, color, religion, gender, sexual orientation, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status, or any other characteristic protected by state or federal law.
REQUIREMENTS
Please see Job Description