Practice Support / Litigation Support Consultant - Boston, MA

Your interest in Pitney Bowes Legal Services (PBLS) shows you're ready for an exciting, challenging career.



PBLS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBLS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.



PBLS currently has an opportunity for an experienced Practice Support Consultant. This is a high visibility, client-intensive role that will be responsible for consulting on complex litigation discovery projects involving large-scale electronic document production, discovery and management. This position will be located at one of our Boston area clients.



Responsibilities include:

Serve as liaison between firm's litigation practice group, IT and litigation support staff and on-site document service center Communicate with clients and production staff with regard to project expectations and timelines Develop and implement litigation-related workflow best practices and standard operating procedures Coordinate PB vendors providing services such as electronic discovery processing, paper document coding and scanning, forensic collection/analysis and web-hosted data repositories Partner with firm's litigation support staff to provide ongoing training, guidance, and support on litigation support tools and strategies Serve as a litigation support resource for firm and on-site document service centerPBLS offers a competitive salary and excellent benefits, including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.



PBLS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
REQUIREMENTS


College degree with working knowledge of litigation practices and procedures Minimum of 3-5 years proven experience within Practice/Litigation Support Extensive understanding and implementation of litigation database management systems and image viewers/processing systems Demonstrated experience managing the function of electronic data processing for document production, discovery and document management is desirable Proven knowledge and understanding of the design, set up, tracking, day-to-day management, delivery and quality of scanning, coding, printing, electronic discovery and trial presentation services Excellent client service, interpersonal, and troubleshooting skills