Part-time Overnight Resident Services Concierge for

Looking for a great first step to a bright career with one of America's most respected apartment companies, or a great way to wind down your working years? Our Resident Concierge position is a perfect opportunity for someone looking for a customer service position. We're a terrific group of people committed to providing superior service to residents of our upscale apartment communities. Full or part-time hours available.

Job Description
Responsibilities include greeting and registering visitors; greeting residents and providing services such as arranging transportation, accepting packages, assisting with luggage, guiding visitors, providing directions, and arranging dry cleaning and other service pick-ups and deliveries; preventing solicitors; responding to and following up on resident complaints or service requests; monitoring security systems and security cameras; and any other services required for maintaining a first-class level of resident service, care and safety.

Must have exceptional people skills and customer service abilities. Flexibility and a professional, friendly, helpful attitude are key.




Requirements
Exceptional communication, customer service and people skills
Outgoing, friendly personality
Good organizational skills, follow-up and follow through
Ability to handle multiple tasks at one time
Self-motivated; can work independently
Basic typing and computer skills including ability to find information on the Internet
Day shift requirements: 7:00 a.m. - 3:00 p.m. Great for moms, night students, retirees
Swing shift requirements: 3:00 p.m. - 11:00 p.m. Great for college students or medical residents
Night shift requirements: 11:00 p.m. - 7:00 a.m. Perfect for security guard or retired guard/doorman. (Must be able to maintain alertness.)
For part-time, must be willing to work weekends
Hotel, hospitality or other service experience a plusWhy You'd Want This Job
Steady work with set shifts and competitive pay
Great benefits for full-time, including excellent health care, tuition reimbursement and paid vacation (limited benefits for part-timers)
Not physically demanding
Great company and team atmosphere, with a commitment to excellence
Opportunities for advancement with a well-respected national company (One of America's Most Admired Companies - Fortune magazine 2004)Students, retirees and part-timers welcome.

To learn more about Archstone-Smith, visit our website at