Outpatient Appointment Scheduler

Work as a member of the appointment scheduling team in the Division of Orthopedic Surgery. Receive all appointment-related telephone calls, and schedule all outpatient-visit appointments for 13 Orthopedic physicians. Serve as a liaison between patients, and medical and administrative staff. Requires a high level of public contact and excellent interpersonal skills.
REQUIREMENTS
Two years experience in customer service. Skill in answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to work accurately and congenially under stress. Reliability and flexibility. Confidentiality. Computer literacy and some knowledge of health insurance.