Order Entry Specialist / Senior Specialist

Business Unit: GE Commercial Finance, Capital SolutionsFunction: OperationsResponsibilities: Specialist:
Obtain 100% accuracy entering customer Purchase Orders for one to two vendors. Ensure all pertinent fields are entered accurately, in a timely manner meeting all established SLAs, and adhering to any unique customer requirements.
Actively works to streamline Purchase Order entry with focus on creating consistency among customers. Actively works with Order Manager from neighboring team to share best practices within teams and customers. Consistently reports this information back to internal management. Meets established productivity rates.
Actively works to build strong relationships with all internal personnel. Proactive in working with internal Account Managers, Order Accuracy Managers & Trainers to understand the customers as it pertains to order entry.
Other duties as assigned.Senior Specialist:
All of the above responsibilities plus:
Obtain 100% accuracy entering customer Purchase Orders for all of the vendors.
Provides assistance to Order Entry Manager and proactively looks for opportunities within the teams to increase productivity and optimize processes of data entry to create process stability, scalability and effectiveness.
REQUIREMENTS
Qualifications: Education / Experience:
High School diploma/GED
Data entry and customer service experience (Specialist)
Minimum 1 year of Data entry and customer service experience (Senior Specialist)Knowledge, Skills and Abilities:
Proficient in typing and 10 key with proven accuracy
Detail oriented and strong organizational skills
Ability to work in a fast paced work environment
Ability to work independently and within a team environment
Knowledge of Microsoft Office Suite
Good oral and written communication skills
Overtime or off-hours work requiredTo be considered for this position:
You must be willing to take a drug test.
You must be willing to submit to a background investigation, including for example, verification of your past employment, criminal history, and educational background.
To the extent you are applying for a position that may require you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record.
You must be legally authorized to work in the United States without work sponsorship at the time of hire.
You must submit your resume through gecareers.com or a job board to be considered for a specific job opening.Desired: * Knowledge of OracleGeneral: This is the first of four phases of Order Entry openings. This phase will initially focus on ES. Future phases will include other practices. At full implementation, the expectation is that all order entry employees will process all vendors.This is a data entry position that involves processing and entering customer Purchase Orders into the Oracle database and reports to the Order Entry Manager. This is working in a fast paced work environment where timeliness and accuracy (maintaining 100% accuracy in order entry and matching GE Sales Order to customer Purchase Order) is at a premium - as time sensitive computer equipment and services are transacted in heavy volumes throughout the business day. While this position is primarily data entry, it does involve teamwork, organizing workflow, and proactively improving processes. This position works with guidance from the Order Entry Team Lead, Order Accuracy Manager and Order Entry Manager.
GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.The United States has regulations that govern the hiring of current or former U.S. Government employees. If you currently work for (or have in the past) the U.S. Government (in any capacity), you may have certain responsibilities under these regulations and certain restrictions may apply to your potential employment with GE. Therefore, if you are contacted by GE regarding a position of employment, and you have worked for the U.S. Government at any time, please immediately inform the GE representative of this fact.