Operations Associate

Operations Associate

About Us
FXCM, an INC 500 company, is the industry leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of our offices in New York, Dallas, San Francisco, London, Hong Kong and Tokyo. With substantial operations around the world, the FXCM Group has serviced over 78,000 accounts to date and in addition, services over 400 institutional clients from more than 80 countries. FXCM has a proven track record of reliability and success with over 1,500,000 trades executed each month via the FX Trading Station.

We are seeking experienced and enthusiastic individuals for full time positions in our Operations department for all shifts. Prior banking experience and a college degree in a related field is preferred. We offer a competitive salary, medical benefits, 401(k) plan and a fast paced working environment.

Operations Associate:

Primary responsibilities includes (not limited to):
Processing and activating new accounts
Back office operations and transactions (withdrawals, transfers, etc)
Posting deposits (credit card, wires, online checks, bank checks)
Customer service and correspondence (phone, live person chat, emails)

Qualifications:
Must be a US citizen or Permanent Resident (No H1 Visa Sponsorship)
Computer literate - Must have knowledge of Microsoft Office (word/excel) and Internet. Adobe Acrobat a plus
Excellent written and verbal communication skills
Superior customer service skills
Detail-oriented with a high level of organizational skills
Able to multi-task and meet deadlines in a fast-paced business environment
Self starter and able to work with minimal supervision
Able to maintain confidentiality
Determine priorities and follow up in a timely fashion
Team player
Flexible and able to work day, evening, or midnight shifts
Special consideration for people who speak Foreign Languages: Arabic, Japanese, Spanish, and French speakers in high demand

Prior to submitting your resume, the firm requests that you do the following:
Review the firms website thoroughly: www.fxcm.com

Interested candidates may email their resume and cover letter to [Click here for email] . Please reference the Operations Associate position on your resume and cover letter.


Location:New York, NY (Lower Manhattan)


Equal Opportunity Employer
REQUIREMENTS
See above description

CareerBuilder Keywords:
production control, shipping, distribution center