Office Records Specialist - New York Downtown - L3

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP’s subsidiaries are among the nation’s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.

Deloitte Services LP provides a wide variety of internal support services to Deloitte & Touche USA LLP and its subsidiaries and its people. Deloitte Services LP is comprised of Operations, Financial Support Services, Information Technology, Marketing & Communications, Human Resources and more. As with all the businesses within Deloitte & Touche USA LLP and its subsidiaries, a core set of competencies is
associated with each of these channels. An overall understanding of quality client service, a proven track of working in multifunctional teams and across multiple geographies, a strong business acumen and the instinct to think and act globally are essential for advancement within Deloitte Services LP.
 
The Records Specialist is responsible for tracking and safeguarding all administrative and client working paper files and records, which are managed by the Central Files organization of the New York - Two World Financial Center office. 
 
The successful candidate will ensure that all office working paper files and records are accurately entered in the Deloitte Records Management System ("DRMS"), barcode labeled, tracked and securely stored in onsite and offsite storage. The successful candidate is also responsible for fulfilling internal client requests for retrieval of client working papers on a timely basis, providing superior service at all times. The successful candidate will ensure that
files are archived and destroyed in compliance with Deloitte & Touche USA LLP's retention schedules, and for identifying and  safeguarding files placed on hold from destruction. This role requires a high level of technical records expertise and will work independently in a large office with minimal oversight or in a smaller office on a "stand-alone" basis.   The successful candidate will be required to use discretion to make decisions and will be required to do trouble-shooting and problem solving.  The successful candidate is further expected to serve as a resource to their supervisor to help resolve unusual or highly complex issues.  The successful candidate must maintain a high level of professional and ethical standards in communicating with client service professionals at all levels within the organization.
 
The role requires flexibility around overtime and travel to off-site client locations.
 
Qualifications:
          Strong presence, poise and communication skills, including both
written & verbal
          Excellent customer service skills, including ability to anticipate needs and multi-task
          Strong computer skills
          B.S. degree in Records Management, Library Science, Accounting, Business or Technology desired
          0 - 1 year of prior experience in records management, including records management systems, imaging and emerging technologies with B.S. degree; or 5-8 years relevant experience with H.S. diploma
          Experience implementing an Electronic Records System is desirable
 


Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.

Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other’s acts or omissions. Each of the member firms is a separate and
independent legal entity operating under the names “Deloitte,” “Deloitte & Touche,” “Deloitte Touche Tohmatsu,” or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.
REQUIREMENTS
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