Office Manager I - 305

QTC is the largest private provider of government-outsourced medical and disability examination services in the nation. Our 25-year history delivering technology-driven examination solutions not only benefits our customers but also the industry as a whole. We were the first and only private examination provider awarded the Pilot Program Contract to perform Compensation and Pension examinations for the Department of Veterans Affairs. The US Senate called upon QTC for expert testimony regarding the value of such third-party examinations for the purpose of government-based programs. More importantly, the House of Representatives recognized QTC for our innovative solutions to plaguing industry issues.

We are looking for experienced and capable individuals to uphold this reputation of excellence as we expand into other segments within the health care market. Join us as we do for occupational health what we have already done (and will continue to do) for disability?provide solutions where other examination providers have failed. Take part in further solidifying QTC?s position as not only the largest, but also leading private examination provider available to the US and surrounding areas.

The individual will be responsible for:

Manage medical office operations and efficiency
Ensure medical report quality and timeliness
Reinforce claimant and customer satisfaction
Monitor and manage contractual service quality
Facilitate physician relations-encourage retention and service expansion
Orient, train, supervise, evaluate and develop office personnel
Participate in hiring, appraisal, development, salary assessment, and performance management of office personnel
Resolve personnel issues and promote positive morale
Complete other projects and duties as assigned

The successful candidate will possess the following:
REQUIREMENTS
BA/BS degree (or equivalent experience)
Medical management experience in an operational capacity
Sound medical terminology knowledge and understanding
Working knowledge of word processing software and medical database systems
Excellent command of the verbal and written language
Exceptional interpersonal abilities
Motivated team builder

We are an equal opportunity employer