Membership & Billing Representative- 19463

The position responsibilities include, but are not limited to keying member enrollment and requests for contract changes in accordance with the eligibility criteria established through corporate underwriting guidelines and the group. Processing of applications for new groups. The incumbent will resolve written and telephone/hotline inquiries involving enrollment, eligibility, billing and premium payments. Perform simple reconciliation on groups and process the required membership activity. Confirm membership data through utilization of ARMS reports. Research and release claims suspended due to CS90 membership discrepancies. Maintain and sustain the department accuracy, timeliness and productivity standards for all completed work.
REQUIREMENTS
-High School or equivalency diploma.
-One year experience in customer service or data processing environment.
-Ability to effectively communicate both verbally and in writing is essential.
-Ability to flourish as part of a team.
-Excellent problem solving skills.