Member Services Representative

Responsibilities of this position include processing and maintaining applicant and new member records; and applications for special member categories, statuses and awards. This position also maintains program records including master billing statements to and payments from each program and for resident dues; manages the cash processes; creates and maintains member records; and performs data entry.
REQUIREMENTS
Local candidates only.

Qualifications include a high school diploma or equivalent, five years related experience in a records or customer service environment including preparation and analysis of statistical reports, databases, and verification of information received for completion and accuracy, demonstrated skills and familiarity with Microsoft Word, Excel; and accurate alphanumeric data entry skills (6800 keystrokes per hour with a maximum 3% error rate.) Attention to detail and accuracy and the ability to organize and prioritize is a plus.