Member Service Specialist

Great opportunity to join the YMCA staff team! Fast paced, fun working environment requires an assertive individual with excellent communication skills, strong customer service skills, the ability to manage multiple tasks simultaneously, and the ability to work with all people. This position is primarily responsible for supervising assigned areas of member services, serving as a lead in member service, performing assigned administrative duties, and providing excellent customer service. The hours for this position are from approximately 2pm to 10pm, Thursday, Friday, and Monday, Saturdays 9am-6pm, and Sunday Noon to 6pm. Previous customer service experience required. Basic computer skills and knowledge of YMCA programs preferred.

This position is located at our Waukee branch.

This full-time, non-exempt position offers a very competitive benefits package, including health/dental plans, life insurance, free YMCA membership, first-rate YMCA retirement plan, & more!

COMPENSATION:Starting Wage $9.00-10.50/hour

APPLICATION PROCESS: Submit cover letter, resume, and three business references to:

Human Resources Department
YMCA of Greater Des Moines
101 Locust Street
Des Moines, IA 50309
[Click here for email]
REQUIREMENTS
Previous customer service experience required. Basic computer skills and knowledge of YMCA programs preferred.