Mail Room / Copy Associate

One of Lanier's most comprehensive document solutions is Lanier Professional Services (LPS), which enables organizations to outsource functions like mail room management, copy centers, office machine fleet management, commercial printing and host printing - so our customers can reduce operating costs and devote more resources to core competencies, without sacrificing quality or accuracy.
LPS teams include highly trained customer service representatives and technical support personnel. We have access to state-of-the art equipment for every application. We specialize in reliable performance, high-quality service and long-term strategic partnerships with customers.
Lanier Professional Services has brand new opportunities opening up in Philadelphia area, where we will be responsible for managing and operating a high volume mail center and copy center for a well established company. We are looking for an experienced mail clerk and/or copy associate to handle all aspects of copy center and mailroom management, from incoming to outgoing, printing, sorting and distribution.
As members of a well-run team, responsibilities will include, but are not limited to:
Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement, from start to delivery.

Downloading jobs from email or print queue, sizing, reproducing, sorting and finishing as requested

Establishing and maintaining quality controls to ensure work accuracy

Sorting and distribution of mail and office supplies, including interoffice, USPS, UPS and overnight mail.

Local travel from one location to another to fill in for a variety of tasks will be required.

For all employees, your outstanding customer service skills will be demonstrated as you interact daily in person and on the phone with our customers directly.

Lanier has received national recognition for its focus on customer satisfaction and environmental awareness.

Information Week 500, an annual list of the largest and most innovative users of information technology, ranks Lanier #67 among the top IT companies in America.
We are ranked #69 in Selling Power’s list of America’s 500 largest sales forces.


We are currently seeking a Mail Room / Copy Associate to become an integral part of the front-line service team for our US-PA-Philadelphialocation.

YOUR CAPABILITIES:


To qualify for our positions, you MUST meet the following requirements:
At least 1 years of experience as in a corporate, retail or government mail room or copy center.

At least 2 years of face-to-face customer service experience with a proven track record of keeping customers happy.

Stable job history with no more than 3 jobs in the past 5 years.
High School diploma or equivalent.

Intermediate level knowledge of MS Office programs, including email and internet familiarity.

Exceptional written and verbal communication skills, including professional grammar skills and speaking voice.

Detail oriented with the ability to multi-task.

Ability to lift 30+ lbs. as necessary.
Interested candidates should email resume and salary requirements, in MS Word format only, to Jay Gratzinger or apply online