MEDICAL Customer Service Representative

Classification: Temporary Compensation: $10 to $14 per hour The OfficeTeam Healthcare Group is currently experiencing a high demand for Customer Service Representatives. Local medical center is searching for an individual for the customer service department. This is a call center environment and requires interaction with patients and vendors. This production position involves collecting demographics and credit information by phone, obtaining authorization and pre-certification from insurance vendors for upcoming procedures. Handles patient questions and concerns. Performs data entry and uses software programs. May also require research skills to troubleshoot patient problems. Excellent communication abilities are essential. Additional duties may include proactive communication with customers (via telephone, email, or mail), managing database records, and drafting status reports on patient service issues. May require knowledge of explanation of benefits, claims processing, billing procedures, and medical/insurance benefits. This is possible temporary to full-time position for right individual. If you are interested in this position, please contact our offices at 213 624 1442 ask for Ed.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.OfficeTeam is the world's leader in specialized administrative staffing offering job opportunities from Executive and Administrative Assistants to Office Managers, and Receptionists. We have the resources, experience and expertise to select companies and temporary to full-time positions that match your skills and career goals. We provide one of the industry's most progressive training, benefits-and-compensation packages. Contact your local OfficeTeam location, or call 1.800.804.8367 to find out more about this job.OfficeTeam is an Equal Opportunity EmployerJob Requirements
A minimum of 3 years of experience within a medical business office customer service call center environment is required. Medical Billing knowledge and proficiency in MS Word and Excel are a plus for this production position. Business like phone manner and advanced data entry skills are required. Hours are 11:30 a.m.- 8:00 p.m. Monday-Friday.The OfficeTeam Healthcare Group is the premier provider of temporary administrative professionals exclusively within the healthcare industry. We can offer you a broad selection of temporary and temporary-to-hire opportunities in the healthcare industry, ranging from medical secretaries and receptionists to coding and billing specialists