LANGUAGE SPEAKERS - GLOBAL TECHNICAL SUPPORT REPRESENTATIVE

Global Technical Support (GTS) is seeking dynamic, motivated individuals to
work in a global, fast-paced, technical environment. Key responsibilities
include: providing critical software, hardware & network trouble-shooting,
and assisting customers in the maintenance & support of both the Bloomberg
system & supplementary electronic trading platforms within their own
internal networks. You will also be asked to lias with other internal
departments such as Sales, Analytics, Installations & Networks, in order to
ensure a seamless level of outstanding customer service. Other
responsibilities include dealing with suppliers, Field Service engineers &
third party on-site contractors & meeting departmental project deadlines.
REQUIREMENTS
Experience of working in a help-desk environment & a general knowledge of
IT is highly desirable. Candidates are required to demonstrate outstanding
communication & interpersonal skills and be able to work well in a team
environment. Excellent listening, questioning and analytical skills along
with the ability to remain calm under pressure & work in a concise, clear
& focused manner are necessary.

Fluency in at least one of the following languages is required: Japanese, Italian, German, French, Portuguese or Spanish.

*BA/BS or equivalent experience preferred.