Investigative Analyst/Fraud Research Coordinator

Nation's leading multichannel satellite television service provider seeks qualified candidate for Investigative Analyst/Fraud Research position. This is a temporary/contracted position through Ultimate Staffing with the possibility of long term or temp to hire. This job requires full time hours, located in El Segundo, CA.

DUTIES:

- Research and investigate fraudulent activity related to the misuse of satellite television service, and improper account and service set up or distribution.

- Develop facts and obtain information from multiple resources to build fraud cases.

- Analyze data, draw conclusions based on findings and clearly summarize complex results for investigators.

- With less complex cases, will be responsible for applying preliminary research to further investigate and resolve fraudulent issues including discussions with outside contacts/targets.

- Present material in an organized fashion using spreadsheets and backup documentation.

- Communicate and coordinate cross-departmental fraud issues with departments such as Customer Service, Home Services, Access Card Operations, and Finance.

- Make outbound calls to customers who may be committing fraud to discuss alternatives.


*Bilingual English/Spanish a plus!
REQUIREMENTS
REQUIREMENTS:

** This position requires a Background Check and Drug Screen**

- 4 year colled degree preferred.

- Must have strong PC skills including Microsoft Windows and Office (Outlook, Word, Excel, Access), and Internet navigation and directories. Easy, STMS, RIO, and SAP experience preferred.

- Must be able to develop strong user skills with Case Management software and proprietary applications such as Fraud Folio.

- Must have technical aptitude and motivation to develop techniques based on objectives, along with excellent interpersonal skills and ability to work in fast-paced environment and take direction from multiple team members.

- Must have analytical skills in order to perform investigative work and determine like kind evidence.

- Must have the ability to spot potential inefficiencies and assist in development of process enhancement solutions.

- Must have strong attention to detail, and ability to see investigations through with minimal supervision.

- Seeking self-starters with a drive and enthusiasm for fraud investigations.

- Prior experience with Fraud Investigations or Research a huge plus.

- This is a temp/contracted position through Ultimate Staffing with the possibility of long term or temp to hire.

- Position is full time, M-F.

- Pay range: $17 to 20/hr, DOE

- Bilingual English/Spanish a plus!

Please email a Word attachment of your resume to [Click here for email]