IMAGE PROCESSOR

Purpose:
IWestern & Southern Financial Group, a Fortune 500 company, is a dynamic family of diversified financial services companies that provides life insurance, retirement planning and investment products and services to help millions of consumers nationwide to plan and protect their futures.
With more than 5,000 associates and more than 50,000 individuals in our selling group, Western & Southern Financial Group offers consumers and businesses the financial products and services they require to meet their insurance needs and investment goals. Having reached more than $39 billion in assets owned and under management, we are leveraging our unmatched financial strength to fuel impressive growth through strategic acquisitions, increases in our current product revenue stream and expansion into new channels and businesses.

Western and Southern Financial Group offers a host of benefits including, medical, dental, life, pension, 401K, free fitness facility, on-site cafeteria, heavily subsidized parking. W&SFG promotes a stable, fulfilling and challenging environment with an emphasis on excellence and continued career development.

The Image Processor indexes and scans paper documents into workflow folders for further electronic processing. Applies the correct indexing schema to each form by indicating the correct company, department, account, folder, and policyholder name on each form and verifies clarity of image.

Indexes and scans documents received from business units to correct policy files and sends to designated workflow folder for electronic processing.
Ensures that images are of highest imaged quality. In cases where images are not clear, the processor will delete and rescan.
Provides excellent customer service to internal customers; to include answering questions on imaged documents, rescanning or reindexing the image per the business unit’s request.
Indexes multiple departments’ documents within designated timeframe.
Maintains or exceeds production and quality targets.
Fosters teamwork by assisting team members to meet designated timeframe for documents received.
Develops and presents structured job-specific training as management directs, applying appropriate adult learning principles.
Performs other job duties as assigned by management.
REQUIREMENTS
Required Qualifications:
Experience Requirements:
Proven experience working independently while handling high volumes, multiple duties and completing assigned tasks accurately and on a timely basis in a fast paced environment.
Demonstrated strong attention to detail with excellent organization skills.
Demonstrated experience working effectively within a team.
Proven experience handling and effectively resolving customer problems. Must cite examples where independent decision making and initiative were demonstrated.
Proven flexibility when faced with changes must provide examples of grasping and initiating new concepts.
Provide examples of consistently meeting productivity and quality goals.
Possesses and displays excellent verbal and written communication skills with the ability to convey information to internal and external customers in a clear, focused ad concise manner.
High school diploma/GED.
Working knowledge of word processing, spreadsheet, and e-mail applications.

Interested professionals should apply online, including salary requirements, at www.westernsouthern.com/careers.asp

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