Healthcare Customer Service Positions Available ASAP!!!

Under close supervision, performs a variety of routine customer service functions which involve providing and/or obtaining information. Assists in the resolution and corrective action of inquiries and/or problems which are within established company guidelines (i.e., claim and bill inquiries, etc).Job Duties:> Provides guidance and assistance to internal customers, providers, claimants, and/or policyholders on inquires and problems - and explains processing procedures.> Identifies discrepancies in transactions/documents reviewed. Refers difficult or questionable transactions to Supervisor for assistance in resolution.> Maintains relationships with internal and/or external customers and providers to ensure timely processing of transactions. Responds to customer/provider inquires and creates and issues provider correspondence.> May perform limited office support functions as assigned.
REQUIREMENTS
Good oral and written communication skills to effectively maintain customer service relations. Requires computer skills and proficiency at keying and data entry. High school degree or equivalent, plus a minimum of 1 year of related work experience also required. General knowledge of medical terminology and/or medical coding (ICD9/CPT) desirable.