HELP DESK REPRESENTATIVE

Job Description Help Desk Representative needed for Information Technology Department of leading telephone/entertainment company to provide excellent customer service, support and systems operations. Responsibilities
Individual will monitor and provide technical support for hardware, software, peripherals, connectivity to core information and communication systems for our worldwide users.Will also install software for desktops and provide information technology solutions for users (backup, recovery and restore files, and other IT related services) and insure that end users comply with IT standards.Analyzes problems and advise on PC based hardware and software solutions to enhance business productivity.
GRAVE SHIFT/SWING SHIFT WITH WEEKENDS.We offer an excellent compensation package that includes a base salary, 401k and other great benefits with an opportunity to grow. If you fit the criteria and would like to join our winning team, please e-mail your resume along with a cover letter and salary history to [Click here for email] or Fax 818-227-1151. EOE
REQUIREMENTSRequires experience in technical support of software, hardware, and networking. Excellent communication skills and the ability to articulate technical information at the user level. Must be able to troubleshoot Windows 2K and MS Office products.
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