Guest Services Representative

Department: Satelite Lab Lakeside
Hours: Per Week 40.00
Location: Lakeside Healthpark
Shft: DaysJob Description:Answers multi-line telephone. Answers incoming calls within 3 rings. Provides meeting room schedules. Provides assistance and works cooperatively with Director, Manager or Coordinator on assigned projects. Stands and greets all visitors with a smile, using key phrases developed for position at appropriate times. Provides requested information and directions, including wayfinding to anyone in need of assistance. If the visitor appears confused offers to escort them. Observes all patients and guests ability to walk as they arrive and offer assistance with a wheelchair, sitting to rest or being transported to their destination.Experience Required: Computer experience with Word, spreadsheets, general PC knowledge and comfort level, able to access Internet and work in freely, receptionist or other Customer Service background. Preferred: Prior experience in Healthcare setting.Education/Licensure Required: None. Preferred: High school diploma or equivalency.Knowledge/Skills/Abilities: Excellent interpersonal skills and ability to interact with the public in a positive manner. Cheerful and professional demeanor. Ability to type 30 wpm required. Ability to work in multi-faceted, fast paced environment. Experience in Word and spreadsheets.
REQUIREMENTS
Please see Job Description