Front Office Receptionist/Concierge - Full Time

We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.


Park Hyatt Washington, D.C. invites you to join an incredible project to reposition the hotel with its cutting edge design and genuine hospitality. The hotel reopens in spring 2006 after a complete closure and dramatic $24 million redesign by New York-based visionary designer Tony Chi. Classic American themes pair with modern, contemporary style in the "reconcepted" property, welcoming clientele from around the world to our nation's capital.



The Front Office Receptionist/Concierge is primarily responsible for exceeding guest satisfaction by providing a unique experience and delivering the brand standards. Duties include but are not limited to: providing guests with a smooth registration and check out; escorting guests to their accommodations; assisting guests with inquiries, requirements or concerns; and providing courteous, professional and personalized service at all times.



This position requires a high level of knowledge about the city of Washington and its surroundings and coordination between the various departments of the hotel. Duties include but are not limited to: contacting guests prior to their arrival in order to plan their stay in Washington; welcoming guest at the property in a courteous, friendly and polite manner; and reserving restaurants, cars and other activities such as salons, tours and travel.



This position involves general computer use and cash handling. This is a fast-paced position involving heavy lifting, pushing and pulling as well as excessive walking, standing and bending. Must be able to work a flexible schedule including weekends and holidays.




REQUIREMENTS


Successful candidates will demonstrate strong customer service, teamwork, and interpersonal skills; refined and professional communication, presentation and mannerisms; and the ability to multi-task while maintaining close attention to detail. Hotel industry experience is not required. Previous experience in the luxury industries and a second language preferred.



Estimated Hire Date Immediately



To learn more about the re-design or to apply for opportunities visit www.joinparkhyattwashington.com



AA/EOE/DFWP/M/F/D/V