Front Desk Admnistrative Support

Summary / Primary Role:
Operates a multi-line telephone system to answer incoming calls and directs callers to appropriate personnel.
Greets all visitors that enter, answers questions and directs visitors to appropriate personnel.
Distributes any incoming mail or packages and posts and mails all outgoing mail and packages.

Principal Duties and Responsibilities:(Management may amend or assign duties and responsibilities to this job at any time)
Manage general office supplies.
Manage phone system (setting up voice mail, extensions, liaison with phone company, etc)
Answers incoming telephone calls, determines purpose of callers and forwards calls to appropriate personnel or department, monitors general mailbox for voicemail.
Takes, delivers messages or transfer calls to voice mail.
Welcomes on-site visitors, determines nature of business and announces visitors to appropriate personnel.
Organize office where necessary.
Process outgoing mail utilizing internet postage meter machine and alert local postal authorities of any problems with the mail.
Prepare overnight FedEx/DHL packages; Order all supplies for UPS/DHL/ FedEx etc.
Handle all office correspondence.
Management of petty cash, postage, or other misc. funds.
Coordination of office meetings, training, or customer luncheons.
Assist with travel arrangements.
Maintain the conference room meeting reservation schedule.
Perform other clerical duties as needed, such as word processing, collating and photocopying.

Work hours are from 9:00 a.m. to 5:00 p.m. Monday through Friday



REQUIREMENTS


Qualifications and Key Skills:
High School Diploma or GED required.
Language Skills: Ability to read and comprehend instruction.
Excellent customer service skills.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
Ability to deal with problems involving variables in standardized situations.
Ability to prioritize and manage multiple critical projects simultaneously.
Computer Skills: Excellent data analysis skills using word processing software, spreadsheets, e-mail and Internet