Executive Assistant II - Charlotte

Ernst & Young, a global leader in professional services, is committed to restoring the public’s trust in professional services firms and in the quality of financial reporting. Our 107,000 people in 140 countries pursue the highest levels of integrity, quality, and professionalism in providing a range of sophisticated services centered on auditing, accounting, tax, and transactions. We strive to help all of our people achieve both their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized by organizations such as Fortune, Working Mother, and Training magazine, Ernst & Young continually strives to be a great place to work.
Job Description:
The Executive Assistant provides full and diversified administrative support of a responsible nature to a client-serving team and other key management personnel. This individual uses broad and comprehensive experience, skills and knowledge in organizational policies, procedures and practices, and serves as a facilitator who may coordinate deadlines and either handle them directly, or through others, handle project coordination and completion. Responsibilities Calendar/Travel/Meeting Coordination Establish a systematic method for self and others to track time commitments and the completion of tasks; coordinate and plan domestic and international travel arrangements; coordinate and make arrangements for conferences, meetings and events. Proficiently use automated calendar management tools (e.g., Lotus Notes calendar, Palm Pilot, etc.). May advise/train others on calendar management tools when requested. Effectively use firm/area travel and meeting policies and procedures to complete all aspects of travel and meeting arrangements and ensure accuracy. Coordinate large internal or external meetings/events or conferences. Document Preparation Management Format and edit letters, reports, and all other correspondence from the draft stage to client-ready work; adhere to record retention policies and procedures; and follow an organized filing/document management process for electronic and paper documents. Develop and edit complex business documents from limited information with guidance. Advise/train on document retention policies and procedures. Engagement/Practice Support Add value through understanding the work processes and resources, structure, and business of the firm/practice/functional group/industry, including when and how to access them. Add value by keeping abreast of the local business environment. Develop and leverage relationships with key business and community leaders. Effectively use practice/engagement specific processes and tools. Demonstrate in-depth knowledge of our internal financial coding structure, including analysis and reconciliation of financial data. Technology/Knowledge and Information Management Work with firm-standard versions of MS Word, Excel, PowerPoint, Lotus Notes and other relevant software like our time and expense application; be able to navigate the internet and intranets and use technical equipment appropriately. Know where to find firm knowledge and other relevant business information. Act as a subject matter resource on aspects of firm-standard technology. Use advanced functions of MS Office and other relevant software. Efficiently perform and filter research with minimal guidance. Create and/or maintain engagement databases. May require proficient use of specialty software or engagement/practice-specific applications.Ernst & Young LLP, an equal opportunity employer, values the diversity of our work force and the knowledge of our people.
REQUIREMENTS
Qualifications: To qualify, candidates must have: a bachelor's degree or equivalent work experience 5-7 years of related experience initiative and a strong customer service focus effective interpersonal and communication skills and the ability to interface with personnel at all levels, both verbally and in writing the ability to improve standardized best practices and service deliveries to accomplish firm, group, customer and/or individual goals the ability to meet new challenges with an open mind and an optimistic response the ability to effectively manage/coordinate simultaneous projects, and successfully prioritize multiple tasks with good judgment unwavering attention and adherence to the firm's values and principles a working knowledge of the firm’s structure, key personnel and organizational policies and procedures, as well as a functional knowledge of a professional services environment proficiency in standardized software applications, including MS Word, Excel, PowerPoint and Lotus Notes The successful candidate must be available for overtime, as needed, and must have an excellent attendance and punctuality record.