Employee Relations Representatives

Duties include: Supervise 4 - 6 Tier 1 and Tier 2 technicians, supervise, create and manage the on-call schedule, manage the relationships with their "customers" who include other departments and any requestor responsible for inventory and ordering. Interacting with system administrators and architectural team must manage the project where their team is assigned. Must also manage vendors in relation to selection, pricing, and monitoring availability of products.(i.e. be able to determine which equipment is being retired, unsupported, etc.) Must be able to determine when to bring in higher level technical resources. Develop and manage processes and procedures for reps to follow.

Requisite Skills: 2+years of supervisory experience, technical skills, strong organizational skills, project management skills, excellent communication skills. EEO
REQUIREMENTS
See Description