Distribution Specialist (Health Benefits)

Western Growers celebrates more than 80 years of serving the fresh produce industry in California and Arizona. Our association members are the farmers who grow, pack and ship nearly one half of the nation's fresh vegetables, fruits and nuts. Some of the services we provide to our members include: health benefits, government relations, community relations, training, transportation claims and negotiations, legal and labor relations, financial services and retirement benefits, and property and casualty coverage.

We have an immediate opening for a Distribution Specialist (Health Benefits) in our Irvine office. Reporting directly to the Director, Installation & Provider Operations; the responsibilities will include:

•Work with the Operations department to assist in the printing of health plan identification cards.
•Check in all health plan identification cards for accuracy according to accompanying reports.
•Completion of the folding and inserting of benefit plan certificates for mailing with the health plan identification cards.
•Responsible for matching all benefit plan certificates by group and coordinate with accompanying reports
•Mail identification cards or benefit packets within 7 days of receipt of each run.
•Ensure that all benefit materials mailed match the benefits sold to each group with the appropriate Plan Description.
•Track and graph overall turn-a-round time on each ID card run.
•Handle all supply requests from field office personnel, customer service requests, and employer groups for distribution of necessary benefit materials within 7 days of receipt.
•Report outstanding volume and oldest date of weekly identification card print run weekly.
•Maintain supply room/offsite storage facility to ensure that both facilities are not in violation of any safety rules.
•Work with the Operations staff in bursting and documentation of check, EOB, and Remittance Advice, then distribute according to the instructions for each carrier to Clerical, the Vault and/or the Print shop.
•Review on hand supplies of all benefit materials in the AT Supply Room and monitor necessary volume to determine necessary re-order points for each form.
•Attend weekly Installation Team status meetings and participate as part of the group to give status on the handling of all New Business, Plan Changes, Plan Additions and Other miscellaneous groups that are tracked as part of the installation process.
•Update Installation Team logs to document progress made on all New Business, Plan Changes, Plan Additions, and Other miscellaneous groups prior to Wednesday Installation Team meeting.
REQUIREMENTS
Qualifications preferred:

•The position requires a high school diploma with experience in mailing and distribution a plus.
•Ability to lift 50 pounds on a routine and daily basis.
•Must possess good eye to hand coordination and manual dexterity.
•Detail oriented with a strong commitment to customer service.
•Basic knowledge of computer software programs in the area of mail utility and spreadsheet maintenance.
•Must be able to work well under pressure to meet deadlines.
•Outstanding Customer Service skills.
•Clean DMV record and valid driver license.


Western Growers offers an extensive benefits package which includes competitive salaries, a wide selection of benefits including a flex dollar credit amount to purchase benefits, excellent 401K and pension plan, education reimbursement programs and an on-site gourmet cafeteria. Are your skills and qualifications a match? If so, we’d love to hear from you!!! Please send your resume and salary history to [Click here for email] and reference Distribution Specialist (Health Benefits)...