Dispatcher - Command Center Service Specialist

Command Center Service Specialist

The North Texas Tollway Authority is currently looking for a Dispatcher to fill a position in their Command Center. Under general supervision of the Command Center Team Leaders, employees in this class are responsible for monitoring day to day traffic flow and dispatching resources to ensure this, safety and security of roadway users through camera monitoring, and resource and public safety through 911 call taking and dispatching. Position ensures accurate and expeditious response to all emergency situations involving NTTA personnel, equipment, and facilities. Dispatches NTTA employees, contracted personnel, and public safety resources in response to emergency and non-emergency situations. Employees in this class perform records maintenance functions and must apply acute attention to detail while multi-tasking sometimes under stressful situations.
REQUIREMENTS
Requirements include:High school diploma or GED; supplemented by minimum six (6) months experience in answering telephones and dealing with the public; or an equivalent combination of education, training, and experience is required. Must be able to become TLETS Certified (full user) within one year of employment and be or become a Certified Basic Telecommunicator (through T.C.L.E.O.S.E.) within one year of employment. Starting pay will range from $31,000 to $36,000.

For consideration of this position please submit a completed application. Applications can be downloaded from our website, www.ntta.org, and mailed in.