Dispatch Coordinator

What’s great about this job? Career advancement for the candidate with exceptional customer service skills and a team player attitude! Carolina Handling, the premier dealer of material handling equipment in the Southeast is actively recruiting for a Service Coordinator in our Tucker, GA office. This position offers an excellent opportunity for growth for the individual who is willing to work toward helping achieve our motto “Exceeding Customer Expectations.”

Previous customer service experience desired or related successful track-record. This fast-paced career opportunity requires a candidate who is an aggressive self-starter, is committed to success and whose conviction to exceed customer expectations prevails. Commitment to customer service is a primary responsibility. This position is responsible for taking incoming service calls from customers and dispatching service technicians as well as maintenance of the customer service database, and customer follow-up to insure customer satisfaction. It is also responsible for warranty claim filing, keeping records of technician time, service billing and billing reconciliation.

We offer a competitive base pay, plus overtime and incentives. Excellent benefits package includes Medical / Dental / Life and Disability Insurance, Reimbursement Programs, Continuing Education Reimbursement and 401(k) Plan with Company Match.

Candidates with a commitment to excellence and the desire to succeed professionally and financially are eagerly awaited within our organization. Our award winning Dealership remains number one in the market and the industry, respond immediately to take advantage of this tremendous career opportunity today!

Compensation: Starting range $11.00 to $14.00 plus overtime (depending upon experience)

Visit our web site at www.carolinahandling.com to apply

PLEASE NOTE: Due to the overwhelming number of phone calls we will not be able to respond to inquiries regarding your resume status.
REQUIREMENTS
Requirements:

- Mechanical Aptitude
- High School Diploma or equivalent
- Inside Sales or Customer Service Experience
- Basic Computer Skills
- Excellent Communications Skills
- Self motivated team player
- Strong ability to manage multiple tasks and priorities
- Background in Industrial Service and Equipment helpful but not required