Disbursement Services Assistant

Reach Your Peak with ICMA-RC. Headquartered in Washington, DC, our firm manages over $25 billion in retirement plan assets for more than 600,000 individuals. We are constantly looking for ways to create new opportunities to serve our customers. We are oriented toward problem solving. Our culture is values-driven, employee-friendly, energetic, proactive, committed to quality and leadership. We have the capacity and financial strength to always think long-term, and we use technology to remain smart and nimble. We are terrific navigators, have extraordinary vision and we love to win in our fiercely competitive marketplace. We have an extraordinary talent base, and we invite you to consider ICMA-RC ' an opportunity to Reach Your Peak.This is a cross-functional role for a skilled Disbursement Services Assistant that is primarily responsible for administrative and reporting tasks in support of customer requests for withdrawals from their retirement account. The incumbent will coordinate tasks closely with those of the Disbursement Services Unit processing teams with the goal of assuring high quality in our response to customer requests.For your well-being, we offer an exceptional compensation and benefits package that features a highly competitive salary, a 401(k) Plan with a potential employer contribution of 10% per year, annual bonus opportunities for all Associates, and a conveniently located, welcoming, business casual workplace.
For your career, we offer tuition reimbursement, professional development courses, seminars, career enrichment assignments, mentoring programs and a record of enterprise growth that creates continuing opportunities for career advancement.
REQUIREMENTS
If you have the following credentials, we encourage you to apply:
High School degree and equivalent related experience of at least one year within a financial services environment. Excellent customer service and problem solving skills. Proficient in Access software. Ability to handle multiple tasks, adapt to change quickly, and succeed in high-volume processing environment.Consider ICMA-RC, and respond in strictest confidence.