Customer Support Agent

We are currently seeking a Customer Support Center Agent for our fast-paced, high energy professional Inbound Call Center in our Topeka, Kansas Corporate Headquarters. As a CSC Agent, you would be responsible for answering inbound customer calls, processing customer orders and resolving customer issues and questions. Customer Support Center Agent Qualifications: College degree preferred Customer service/call center experience (2 years preferred) Experience answering inbound customer calls Experience processing customer orders/answering inquiries Excellent listening and verbal communication skills Computer aptitude and experience Accurate 10 key data entry skills Ability to work in a fast-paced, "team" environment Dependability and reliability Ability to multi-task and problem solve Ability and willingness to learn new things Excellent customer service attitude Other Position Requirements: Ability to sit and key at a computer for extended periods of time, as well as view a computer monitor for extended periods Ability to work a shift between 7 AM and 7 PM Central Standard Time
REQUIREMENTS
Customer Support Center Agent Qualifications: College degree preferred, or currenlty working on a degree (hours can not conflict with work schedule) Customer service/call center experience (2 years preferred) Experience answering inbound customer calls Experience processing customer orders/answering inquiries Excellent listening and verbal communication skills Computer aptitude and experience Accurate 10 key data entry skills Ability to work in a fast-paced, "team" environment Dependability and reliability Ability to multi-task and problem solve Ability and willingness to learn new things Excellent customer service attitude Other Position Requirements: Ability to sit and key at a computer for extended periods of time, as well as view a computer monitor for extended periods Ability to work a shift between 7 AM and 7 PM Central Standard Time