Customer Service Rep/Customer Service

Electrospec has an immediate opening for Customer Care Representatives. Ideal candidates will be personable, self-motivated, upbeat individuals who desire stable employment with an established company. Desired character traits include goal-driven, confident, focused, and able to multi-task and work well in a fast-paced environment.


Provide customer satisfaction through effective and timely resolution of a variety of customer inquiries.
Thoroughly and efficiently gather customer information and fulfill customer needs
Close and process new corporate customer salesRetain existing on-line customers by providing excellent customer serviceProspect for and develop new customers.Follow up with existing corporate customers to insure best in class customer service
REQUIREMENTS
2 to 3 years experience in a customer service or sales assistant role
Desire and ability to communicate well with customers and employees.
Must possess excellent follow-up skillsMust have a high level of multi-tasking skillsMust be detail oriented