Customer Service/Patient Care Advocates

Let your career soar to new heights!
www.ExpressScriptsJobs.com

Celebrate a Career Path to Success!

Our Advocate Career Path will help you build your customer service skills, gain responsibility, and increase your income potential. Join Express Scripts, a Fortune 150 Company, and contribute your talents to a highly successful organization that is focused on providing exceptional, compassionate customer-care services to more than 50 million patients.

As a Customer Service/Patient Care Advocate, you’ll handle customer service inquiries from members, providers, and internal and external clients related to pharmacy benefits. You’ll also research and resolve problems, assist members in understanding and maximizing their use of their pharmacy benefits, use a computerized system to gather information and respond to questions, and related reporting.

Along with a competitive start rate of $9 per hour, , Express Scripts benefits include paid training, tuition assistance, health and dental insurance, prescription drug benefits, flexible spending accounts, basic and supplemental life insurance, 401(k), employee stock purchase, employee assistance program, holiday pay, and paid time off. If you’re ambitious, highly motivated, and have a positive attitude, we offer unprecedented opportunities to expand and accelerate your service-oriented career.

Interested candidates, please log on to: www.ExpressScriptsJobs.com or e-mail your resume to [Click here for email]

Express Scripts
EOE M/F/D/V
REQUIREMENTS
Qualifications include:
High school diploma or equivalent
1-2 years of experience in a customer service environment, preferably a call center environment
Excellent oral, phone presentation, and written communication skills
Demonstrated ability to handle challenging customers in a professional manner
Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make decisions
PC skills, including Microsoft Office, Internet, and e-mail
Willingness to work a flexible schedule for peak call times