Customer Service / Claims Rep. - Flexible Spending Accounts

Beyond Benefits is seeking a customer service representative in our Flexible Spending Account Administration department. Qualified candidates will have claims paying experience and great customer service skills.
REQUIREMENTS
Great customer service skills and Flexible Spending Account knowledge or claims paying experience will be an asset. Ability to speak, read and write in English. Skills in planning and organization, attention to detail, prioritizing, and written and verbal communications are required. Excellent customer service skills are required. Knowledge of PC's including Windows operating system, Word, Excel, PowerPoint, etc. Ability to work in a fast-paced, multi-tasking environment. Ability to deal with many disruptions. Must have strong interpersonal skills and good judgement; demonstrate a positive, can-do attitude; have effective communication skills with a diverse range of individuals. The ability to work effectively with others is a must. Problem solving skills and analytical abilities are required to address customers' questions and concerns. Medical/Dental terminology a plus, but not required.