Customer Service Associate - Data Entry - San Ramon

Pitney Bowes Management Services (PBMS) is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.

What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.



PBMS is currently seeking an entry-level full-time data entry clerk who is customer service oriented and career-minded, and able to work in a fast paced production environment.

Key responsibilities include:
Perform data entry/document keying

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Consistently adhere to business procedure guidelines
Take direction from supervisor or site manager
Participate in cross-training
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures

Other duties may include:
Run mailing equipment
Pick-up and deliver mail, parcels and copy jobs from customers
Lift large bundles of mail, overnight packages, boxes and shipments of paper
Handle time-sensitive material like confidential, urgent packages
Provide courier and messenger services

With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad.

PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.

PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
REQUIREMENTS


The ideal job seeker must be able to demonstrate the following qualifications:

Strong keying/data entry skills

Accurate typing 35+ wpm

High school diploma or equivalent (GED) preferred
Minimum of 6 months customer service related experience preferred
Minimum of 6 months experience in a related functional area (Data Entry, Office/Admin Services)
Excellent communication skills
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Windows environment PC skills
Limited lifting up to 40 pounds
Sitting or standing for long periods of time
Significant walking

A valid driver's license and clean driving record required for some positions