Customer Complaint Specialist

Classification: Temporary Compensation: Pay up to $14.00 per hour A growing health product manufacturer and distributor located in Somerset county is looking for a Customer Service Representative reporting to the Sales Support Manager. This person will be responsible for handling a high volume of customer inquiries and will concentrate on resolving returns issues for shipping discrepancies thru credit vouchers and investigation. This person will aslo help gather information from reports pertaining to sales.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.OfficeTeam is the world's leader in specialized administrative staffing offering job opportunities from Executive and Administrative Assistants to Office Managers, and Receptionists. We have the resources, experience and expertise to select companies and temporary to full-time positions that match your skills and career goals. We provide one of the industry's most progressive training, benefits-and-compensation packages. Contact your local OfficeTeam location, or call 1.800.804.8367 to find out more about this job.OfficeTeam is an Equal Opportunity EmployerJob Requirements
The ideal candidate would have 3+ years of customer service experience in a fast-paced, high-volume environment. Proficiency of Microsoft Excel is necessary and familiarty with a DOS system and EDI is preferred. This individual should be team-oriented, patient, and willing to assist with quickly-arising tasks. An uderstanding of how returns effect invoicing and billing is preferred..