Courier/Driver (Class B CDL Required)

Iron Mountain (NYSE:IRM) is the world's trusted partner for outsourced records and information management services. Founded in 1951, the Company has grown to service more than 200,000 customer accounts throughout the United States, Canada, Europe and Latin America. Iron Mountain offers records management services for both physical and digital media, disaster recovery support services, and consulting - services that help businesses save money and manage risks associated with legal and regulatory compliance, protection of vital information, and business continuity challenges.

Job Duties Include

Interface with Iron Mountain customers on a daily basis. Verbally communicate details and information to customers and service the customers needs in person.

Interface with customer service, customer support and managers on a daily basis regarding service quality and issues of customer satisfaction.

Transport customers media to and from specified points within the districts territory. Perform emergency/priority requests and any other customer requests requiring transportation. Operate under specific detailed instructions; refers changes in schedule or problems to supervisor.

Load and unload vehicles as required and verify accuracy of deliveries and pick-ups.


Observe traffic and parking regulations and make daily inspection of assigned vehicle to insure proper maintenance is performed. Clean and service vehicle; perform minor maintenance or make minor adjustments as necessary. Report abnormal conditions requiring repair to vehicle. Maintain all equipment associated with delivery/pick-up including carts, cases, skids and two wheelers.

Prepare and maintain all courier paperwork including courier manifests, work orders, media retrieval orders, and media transfer manifests. Track and forward parking tickets, toll receipts, etc. for payment. Notify manager immediately of accidents and complete accident reports.

Perform other duties and projects as assigned.

Maybe required to work some evenings and weekends.
REQUIREMENTS
CLASS B CDL OR ABOVE REQUIRED
Sound verbal communication skills
Strong knowledge of greater metropolitan area
Excellent organizational skills
A Clean DMV Record
Must be able to pass Drug Screening